Frequently asked questions

You can, but it is slow and less safe. A charging station is the recommended solution.

Look at power, smart features (app, load balancing), warranty, compatibility with your car and local service support. Powerland advises you on brand and model based on your situation.

Not necessarily. We check your installation and advise what fits best.

This depends on the capacity of the charging station and your car.

That depends on the type of charging station. Some charging stations have a fixed charging cable. Others work with a socket where you use your car charging cable. Both systems are safe and suitable.

A smart charging station automatically adjusts the charging capacity to the consumption in your home.

This way your car charges:

• without overloading your main fuse
• preferably with solar energy if you have solar panels
• in cooperation with your home battery (if present)

You don't need to arrange anything yourself.

Yes, with a smart charging station this can be done automatically.

We preferably take this into account during the first installation. So it is best to mention this in advance. Then Powerland can provide the cabling and capacity so that you can easily place an extra charging point later, without major modifications.

Sometimes. That depends on your current connection, the chosen charging capacity and the consumption in your home. Powerland checks this in advance and safely adapts your fuse box or connection if necessary.

By linking your charging point to an energy management system (EMS). The EMS automatically controls the charging capacity based on what your solar panels are producing at that moment. This way you charge as much as possible with your own energy. Do you also have a home battery? Then you can even charge in the evening with solar energy stored during the day.

Yes, especially with solar panels, dynamic tariffs and high evening consumption.

Some models offer a backup function. We advise you on this.

On average 10 to 20 years, depending on use and technology.

Between 5 and 15 kWh for most families. We calculate this exactly.

With a home battery, some technical terms determine how long and how well your battery performs.

DoD (Depth of Discharge)
Indicates how much percentage of the battery you can use daily.
For example: 90% DoD means you can use almost the full capacity.

Number of cycles
This is the number of times the battery can fully charge and discharge. The higher this number, the longer the lifespan.

LFP and NMC
These are two battery technologies.
LFP is known for its safety and long lifespan.
NMC for its high energy density.

Yes, many systems are modularly expandable.

Yes. The battery stores solar energy that you can later use for your heat pump, charging station and evening consumption at home.

That depends on the type of inverter you already have for your solar panels.

You have a hybrid inverter
Then the battery can usually be connected directly to the same inverter. You don't need an extra inverter.

You have a classic (string) inverter
Then an additional battery inverter IS needed to make the battery work together with your solar panels and home.

Powerland always first examines your existing installation and chooses the solution that is technically most logical and cost-effective.

Not every quote is equally clearly structured. Therefore pay attention to these points:

Power of the installation (kWp or kWh)
Do not compare the number of panels, but the total power being installed.

Brand and type of panels, inverter or battery
Quality and warranty vary greatly per brand.

Inverter: classic or hybrid
This determines whether you can easily add a battery later without extra costs.

Does the installation provide for future expansion?
Think of an electric car, heat pump or extra battery capacity.

Monitoring and follow-up via app
Can you monitor production, consumption and battery status?

Placement and cabling
How is the installation technically executed? This determines safety and lifespan.

Inspection and administration included
Is the AREI inspection provided? Will the registration with the grid operator be done?

Warranty and service after placement
Who monitors the installation in case of questions or problems?

A good quote takes into account your home, your consumption and your future plans - not just the price.

This depends on your annual consumption and roof surface.

Yes. Because you need to buy less electricity from the grid.

This depends on your region. Powerland checks this together with you.

Not mandatory, but very interesting with an electric car, heat pump or dynamic tariffs.

Yes. They produce less, but continue to generate power.

EMS stands for Energy Management System.
HEMS means Home Energy Management System: the same principle, but specifically for homes.

It is a small device in or near your electrical cabinet that measures your energy consumption via software and an app and controls it smartly.

No. Even without a home battery, a HEMS can use your solar energy smarter and control your charging station better.

With a home battery you usually get more benefit, because you can also store energy and use it later.

Yes. The system works automatically based on real-time measurements in your home. You don't need to constantly adjust settings yourself.

Yes. In many cases existing solar panels can be perfectly integrated into a smart energy system. Powerland checks what is possible in your home.

Yes, provided your charging station supports smart control. Then the system can charge with solar energy, during cheaper hours and within the available capacity of your home.

The system:

• continuously measures your production and consumption
• analyzes when energy is available and advantageous
• automatically controls battery and charging station
• helps you use more of your own solar energy
• helps limit peak consumption

You don't need to program anything yourself.

Yes. When your consumption changes - for example due to an extra electric car, heat pump or family expansion - the system can be easily adjusted or refined so that your energy is optimally distributed again. Your installation grows with your life.

No. A HEMS also works without a dynamic contract.

With a dynamic contract, smart control often becomes extra interesting, because the system can then also take into account hourly prices.

A grid study is a technical assessment by Fluvius to determine whether your installation can be safely and compliantly connected to the distribution grid (including voltage quality, protections, grid capacity).

Since the beginning of 2024, a grid study is only mandatory from 25 kVA (previously from 10 kVA). Up to and including 25 kVA you do not need to request a grid study.

No grid study needed up to 25 kVA (small production installation)

With Fluvius, no grid study is needed as long as the total AC inverter capacity of your entire installation (sum of all inverters: PV, battery/hybrid, V2G, ...) is a maximum of 25 kVA.

Grid study for installations above 25 kVA

From more than 25 kVA you fall under "large production installations" and you must request a grid study. Fluvius requests among other things EAN code, type/capacity of the inverters and (if applicable) a single-line diagram of the customer cabin.

Accelerated grid study (25 to 56 kVA)

For files with a total inverter capacity of 25 to 56 kVA, an accelerated grid study is often used: you quickly receive (free) feedback on whether a detailed (paid) study is needed.

Full (paid) grid study (above 56 kVA)

Above 56 kVA, a full and paid study is usually required before connection.

Additional technical thresholds you should know

> 30 kVA: additional grid disconnection / interface protection

At > 30 kVA, an additional grid disconnection / interface protection is usually required to ensure safe parallel operation with the distribution grid, according to Synergrid C10/11 and Fluvius connection conditions.

Phase distribution and limits per connection (single-phase / three-phase)

In terms of phase distribution, limits also apply: on a single-phase connection, a maximum of 5 kVA inverter capacity may be installed. A three-phase inverter may be connected up to 10 kVA without grid study.

The key threshold is 30 kVA total installed AC inverter capacity (Smax) of the entire installation. All inverters count together (PV, battery, hybrid, V2G, ...).

Up to and including 30 kVA: no external grid disconnect relay needed

For installations ≤ 30 kVA, the integrated automatic disconnection system of the inverter(s) is sufficient, provided the inverter(s) are homologated and appear on the Synergrid C10/26 list.

Above 30 kVA: external grid disconnect relay mandatory

For installations with total AC inverter capacity > 30 kVA, an external grid disconnect panel with a homologated grid disconnect protection relay is required. The relay must appear on the Synergrid list C10/21 or (where applicable) C10/23.

Important: capacities are added together.

You add up all inverters, for example 20 kVA PV + 20 kVA battery = 40 kVA total → external grid disconnect panel with relay C10/21/C10/23 mandatory.

This depends on distance, power and type of charging point. We fully dimension this according to AREI.

Only if your current board has insufficient capacity or protections. Otherwise we expand purposefully.

Yes. For larger sites we take care of the complete medium voltage preparation.

Yes. We deliver the installation AREI-compliant with all necessary certificates.

Powerland performs civil and infrastructure works for all types of energy installations: AC and DC charging stations, charging plazas, medium voltage cabins, battery setups (residential, C&I and utility-scale BESS), PV installations and carports. The works include trenches, foundations, cabling, conduits and site finishing.

Yes, the majority of our projects concern existing sites. Powerland performs all breaking, excavation and restoration works with minimal disruption to your daily operation. Afterwards we restore asphalt, pavers or concrete so that your site looks at least as good as before.

Yes. You can engage Powerland for only the civil and infrastructure works of your project, without us having to install the electrical installation or charging stations.

The execution and coordination of these works are carried out from the expertise of Group Vandotec, with years of experience in site works, piping and technical infrastructure. This ensures a correct, safe and sustainable execution, even when other parties are responsible for further installation.

Usually yes. Powerland adds extra conduit work and cable routes to every project so you can scale up later without new breaking works. This saves costs and prevents inconvenience for your customers or employees. All routes are documented in CAD, so every future contractor or installer knows exactly what is there.

Yes. We build these according to the technical requirements.

Civil works for energy and charging projects require experience with heavy infrastructure, underground pipelines, foundations and safe site construction.

Powerland is part of Group Vandotec, which has been active for decades in tank installations, piping and fuel infrastructure. That experience with underground pipelines, technical setups and safe site works translates directly today into the construction of infrastructure for charging plazas, medium voltage cabins, batteries and PV installations.

That background ensures that our infrastructure works are not only correct, but also sustainable and future-oriented.

All cables are laid in conduits at the prescribed depth, with correct slope for water drainage and mechanical protection against ground pressure. Powerland follows the applicable standards for underground cabling and provides additional protection at crossings with other pipelines or roads.

You manage your charging points, users, rates and invoicing from one dashboard. You see in real time who is charging, how much is being consumed and can adjust rights and settings at any time.

Split billing is the automatic settlement of home charging sessions for an electric company car. The consumption is registered and compensated by the employer.

Yes. Set your charging point to semi-public and determine who charges and at what rate. Semi-public charging points do not appear on the public charging map - only those who know your location can use it.

The employee is linked to their home charging point. The consumption is automatically registered and correctly compensated.

Yes, via QR code or payment solution at the charging station.

Yes, via dashboards and reporting per user, vehicle or department.

Yes, thanks to OCPP support. The charging stations sold by Powerland are OCPP-proof.

Yes, via user rights and time windows.

The employee is linked to their home charging point. The consumption is automatically registered and correctly settled via split billing.

Yes, via user rights and time windows in the my.powerland platform.

Call +32 57 69 01 05 or email service@powerland.be with as many details as possible about the problem.

In many cases yes. Via the my.powerland platform, Powerland performs diagnostics, adjusts settings and installs firmware updates without physical intervention.

When a malfunction cannot be resolved remotely. Powerland plans the intervention based on urgency and priority.

Register at my.powerland.be. You will receive your charging pass or key fob after processing.

Yes. The Powerland charging pass is suitable for both private and business use.

At more than 850,000 charging points throughout Europe, spread across all major networks. Charging points are constantly being added, so the number of charging points varies.

Yes, with each formula you can choose between a charging pass or a key fob.

As soon as you have sent your request, your request will be processed on the next working day. After processing, you will receive the charging pass within 7 working days at the specified address.