Frequently asked questions
Charging services
You manage your charging points, users, rates and invoicing from one dashboard. You see in real time who is charging, how much is being consumed and can adjust rights and settings at any time.
Split billing is the automatic settlement of home charging sessions for an electric company car. The consumption is registered and compensated by the employer.
Yes. Set your charging point to semi-public and determine who charges and at what rate. Semi-public charging points do not appear on the public charging map - only those who know your location can use it.
The employee is linked to their home charging point. The consumption is automatically registered and correctly compensated.
Yes, via QR code or payment solution at the charging station.
Yes, via dashboards and reporting per user, vehicle or department.
Yes, thanks to OCPP support. The charging stations sold by Powerland are OCPP-proof.
Yes, via user rights and time windows.
The employee is linked to their home charging point. The consumption is automatically registered and correctly settled via split billing.
Yes, via user rights and time windows in the my.powerland platform.
A whitelist is a list of approved users who get access to your charging point. Users on the whitelist typically charge for free - ideal if you only want to allow family members, colleagues or regular visitors.
Yes, if your charging point is semi-public. You can assign a different rate per user or group - for example a discount rate for neighbors or regular visitors, while other users pay the standard rate.
Yes. The my.powerland platform registers every charging session at your home charging point. Based on this data, you correctly invoice business consumption to your company.
Yes, if your charging point is public or semi-public. You can activate payment via QR code or another payment solution via the my.powerland platform.
The platform works with all charging stations that support OCPP. All charging stations supplied by Powerland are OCPP-compatible. Do you have an existing charging station from another brand? Check the technical sheet of your charging station or contact us so we can verify compatibility.
Every charging station must communicate with an online platform to start, stop, invoice and monitor charging sessions. OCPP - Open Charge Point Protocol - is the open standard that regulates that communication. Because OCPP is an open protocol, you are not tied to one manufacturer: you can manage charging stations from different brands via one platform.
Do you only charge your own car at home? Then a charging station can work fine standalone, without a platform. But in some households there are two electric cars in the driveway - one of which is a company car. Do you want the charging sessions of that company car to be charged to the employer? Then you need a management platform, and thus a charging station that supports OCPP. With Powerland you take out a subscription to our platform for this. A rate is set on your charging station, the driver charges at home with the employer's charging pass, and Powerland pays you out for those charging sessions. The employer receives the invoice via their charging pass provider - everything is handled automatically. And because Powerland also supplies charging passes, you can arrange everything with one partner if desired: charging station, platform and charging pass.
Yes. The platform offers reporting that you can export to accounting, payroll or fleet management - one source for all departments.
CPO (Charge Point Operator) is the party that manages and operates charging infrastructure: monitoring, tariff management, consumption reporting and payments. Powerland is the CPO for all charging stations connected to our platform - whether at home, at your business or at a public location. You as the owner retain control via the my.powerland platform, we ensure everything runs technically.
An MSP (Mobility Service Provider) issues charging passes with which you can charge anywhere - also at charging points from other providers. Powerland is both CPO and MSP. Via the my.powerland platform you manage your own charging points (CPO). With the Powerland charging pass you charge at more than 690,000 points throughout Europe (MSP).
Load balancing automatically distributes the available power across multiple charging points. The my.powerland platform continuously measures the total consumption on your connection and dynamically adjusts the charging capacity per charging point. This prevents peak consumption and optimally utilizes the capacity of your connection, without fuses blowing or peak penalties increasing.
With priority control you determine which vehicles get priority when charging. For example: operational vehicles first, then pool cars and staff. The my.powerland platform automatically controls this based on your settings.
Yes, as long as your charging stations support OCPP - and that is the case with almost all modern charging stations. Thanks to the open protocol, Powerland can connect your stations to our management platform, regardless of the brand or your current provider. So you don't need to install new hardware to switch.