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Frequently asked questions

Transport & logistics

In transport & logistics DC charging is often the logical choice, certainly once you work with trucks, high daily mileages or tight departure windows. DC enables fast charging between trips and prevents your schedule from depending on long charging times.
AC chargers are mainly interesting as a supplement: for overnight charging of vans, pool cars or vehicles with sufficient idle hours.
Powerland determines the right mix based on your fleet, rotation, charging time and available grid capacity.

In transport & logistics, grid reinforcement is often a logical part of a charging plaza project, especially with multiple charging points and DC charging for trucks. Powerland therefore always starts with a power analysis and fleet simulation: how many kW do you really need, at what times, and what is possible within the current connection?
Where possible we limit the impact with load balancing, EMS control and possibly battery storage (peak buffer), so that the upgrade can be smaller, smarter or phased. If an upgrade is needed, we guide the process: from technical study and coordination with the grid operator to a design that is already ready for future capacity.

Yes. We design charging plazas not only electrically, but also operationally: traffic lanes, maneuvering space, safety and flow. Thanks to our experience with fuel plazas within Group Vandotec we know what works on heavy-duty sites where every minute counts.

This depends on number of vehicles, daily km's, rotation and the time window in which charging can take place. Powerland makes a fleet simulation and proposes the optimal mix of DC and AC, including phasing for future growth.

Yes. An EMS distributes power between charging points and consumers such as cooling, HVAC and internal transport, so peaks decrease and processes remain stable - without manual intervention.

Yes, in practice you do. Charging passes provide identification and access control, so you can register charging sessions per vehicle/user and keep your charging plaza manageable (especially with fleet, shifts and visitors).

Yes. We provide clear reporting per vehicle/user, so you can monitor depot charging and public charging in one overview and control costs and charging behavior.

By making a growth plan from the start: correct positioning, expandable boards and cable routes, and a configuration that can scale along. This way you don't have to rework or break open again later.

Yes, if desired. Powerland can coordinate the groundwork and electrical works or carry them out in-house, so you have one point of contact and the site runs more smoothly.

Yes, especially in combination with smart control and/or battery storage. Energy produced during the day can go directly to processes, charging or storage, so your total kWh cost decreases.

Via professional charging management (OCPP) and charging pass identification you can register, export and settle charging sessions. This is useful for fleet control, cost center reporting and possible onward invoicing (where applicable).

In most professional configurations: yes, charging can usually continue, even during a temporary network or internet failure. The charging station can continue to function locally and allow charging sessions according to the set rules (e.g. via RFID charging pass with local permission).
What may be limited during network failure are backend functions such as live reporting, remote monitoring, central authorization, settlement and some forms of smart control. Once the connection is restored, session data is usually synchronized again with the management platform.

Powerland approach: we design charging plazas with a focus on continuity, and therefore advise a stable primary connection (LAN or 4G/5G) and where necessary a configuration that remains operational during temporary failure.

For a professional site it is strongly recommended. Charging infrastructure and software require follow-up (updates, configuration, diagnosis), and for battery and PV monitoring is useful to monitor performance and detect problems early. Powerland offers maintenance formulas tailored to your site and criticality.

Yes. If you wish, Powerland can be responsible for (part of) the works: groundwork, cable routes, foundations, conduits, cabling and preparatory infrastructure.
We coordinate the execution with your technical design or that of your partner, and ensure everything is correctly dimensioned for the current installation and possible expansion. This way you avoid double costs or rework later.

Contact and help

Our customer service and sales team are ready to assist you.
If you are at a charging point and require immediate assistance, you can reach us at +32 57 69 01 05 to speak to an employee.
For non-urgent questions regarding billing or your account, you can email info@powerland.be

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